Learn Chinese Mandarin Online (Retail) – Level 1

Learn Chinese Mandarin and develop “Guanxi’, ensuring you are first choice for Chinese retail customers

£29.99

SKU: chinese-mandarin-retail-microlearning Categories: , Tags: , , , ,
Description

Learn Chinese Mandarin and develop “Guanxi’, ensuring you are first choice for Chinese retail customers

Trust in China is predominantly built on personal relationships – “Guanxi”.

A quintessential trait of Chinese consumers is that they are value seekers. They will search hard for the best deals, to make sure they get good value for their money. That means they will spend a lot of time researching products and comparing prices. They tend to resist impulse buying, and are more likely to get cues from their friends as to which products to buy.

As Chinese shoppers are more likely to rely on the word of mouth of family and friends than unknown reviews, this means poor service for one customer can lead to losing potential business as a knock-on effect. EVery touch point should be polite and informative with the ‘bigger picture’ in mind!

Learn Chinese Mandarin and develop “Guanxi’, ensuring you are first choice for Chinese retail customers.

Course Content

LessonsStatus
1

You may not realize that you already know a little Chinese Mandarin

2

Greetings of the Day

3

How are you?

4

More Greetings

5

Contact details

6

Please and thank you

7

I don’t understand

8

Yes / No

9

Clothes Part 1

10

Clothes Part 2 Accessories

11

Shopping for Clothes Part 3

12

Sales Part 1

13

Sales Part 2

14

Adjectives Part 1

15

Adjectives Part 2

16

In the shop

17

Where is/are the…?

18

Shopping for products Part 1

19

Shopping for products Part 2

20

Shopping for products Part 3

21

How much is this?

22

Payment

23

Customer Service

24

Shopping for Food Part 1

25

Shopping for Food Part 2

26

Shopping for Food Part 3

27

Useful Places

28

Countries

29

Countries Part 2

30

Countries Part 3

31

Numbers 0-10

32

Numbers 11-20

33

Where are you from?

34

What is the telephone number?

35

Give your contact details

36

Where do you live?

37

Colours

38

What would you like to drink?

39

Time Part 1 O’clock

40

Time Part 2 Quarter past/to and half past

41

Time Part 3 Past and to

42

What time is it?

43

Where is…?

44

Directions

45

Stationary

46

Taxi, please

47

Marketing

48

Recommendations

49

Small Talk

50

Business Small Talk

51

What’s the matter?

52

Where can I…?

53

Days of the Week

54

Welcoming the Customer

55

Describing the product Part 1

56

Describing the product Part 2

£29.99

Course features:

56 Lessons

Full lifetime access

Available on Web

Certificate of completion

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