Learn Facilitation Skills Online

Hone the competencies linked to effective group facilitation and learn the differences between collaboration and control


SKU: c7033b5ec42b Categories: , Tag:

It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time. There has been a growing realization that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions. How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators.

This course has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.

This  will help you know how to:

  • Distinguish facilitation from instruction and training
  • Identify the competencies linked to effective small group facilitation
  • Understand the difference between content and process
  • Identify the stages of team development and ways to help teams through each stage
  • Use common process tools to make meetings easier and more productive

Course Content


Module One: Getting Started


Module Two: Understanding Facilitation


Module Three: Process vs. Content


Module Four: Laying the Groundwork


Module Five: Tuckman and Jensen’s Model of Team Development


Module Six: Building Consensus


Module Seven: Reaching a Decision Point


Module Eight: Dealing with Difficult People


Module Nine: Addressing Group Dysfunction


Module Ten: About Intervention


Module Eleven: Intervention Techniques


Module Twelve: Wrapping Up


Course features:

12 Modules

Full Lifetime Access

Available on Web

Certificate of completion

30 Enrolled