Identify who your customers really are and develop a checklist for readiness and success in CRM
This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.
This course will help you know how to:
Full Lifetime Access
Available on Web
Certificate of completion